Who we are
Our website address is https://southeastvirtualsolutions.com. SouthEast Virtual Solutions LLC, 1400 Veterans Memorial HWY, Suite 134 #160, Mableton, GA 30126, can be contacted at [email protected], (470) 314-9769, or (404) 939-6128.
What personal data we collect and why
- Contact form — when you submit our contact form, we collect the name, phone number, email address, and message you provide, solely to respond to your inquiry about our real estate services.
- Foreclosure Help Intake — when you submit our Foreclosure Help Intake form, we collect the name, phone number, and (optional) email address you provide, plus the property address, city, county, and ZIP; your current foreclosure stage, sale date if known, months/payments behind, amount owed (optional), monthly payment (optional), and property condition; your goal (keep the home, sell the home, or unsure); your best contact time and preferred contact channel; any notes you add; and your SMS consent choice. We collect this solely to respond to your inquiry, review your situation, and discuss options with you. We do not sell this information. Please do not send a deed, power of attorney, or financial documents through this form.
- Text messages (Foreclosure Help Intake only) — if you check the SMS consent box, we may send you text messages about your inquiry only. If you did not check that box, we will not use text messages for that inquiry.
- Comments — if comments are enabled, we collect the data shown in the comment form, your IP address, and browser user agent string to help detect spam.
- Media — avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract it.
- Cookies — the site may set cookies to remember preferences and, if you log in, to maintain your session; embedded content (for example, the Google Map on our Contact page) may set cookies as if you had visited that provider’s site.
- Analytics and performance services, including Jetpack and OptinMonster, may collect technical data such as pages visited and device information to operate and improve the site.
Who we share your data with
We do not sell your personal data. We share it only with service providers that help operate the site and respond to inquiries, and visitor comments may be checked through an automated spam detection service.
How long we retain your data
Contact-form submissions are retained for as long as needed to respond to and follow up on your inquiry; comments and their metadata are retained indefinitely unless deleted. Foreclosure Help Intake submissions are retained for 90 days from submission, except data we must keep for administrative, legal, or security purposes.
What rights you have over your data
You may request an exported file of the personal data we hold about you, or ask us to erase it, except data we must keep for administrative, legal, or security purposes; send such requests to [email protected].
Where we send your data
Form submissions and comments may be processed through spam-detection and site-operation services, including services located outside your country.
How we protect your data
We use reasonable administrative and technical safeguards, keep WordPress, themes, and plugins updated, and limit administrative access.
Data breach procedures
If a breach affecting your personal data occurs, we will assess it and notify affected individuals and authorities as required by law.
This policy may be updated; the current version will always be posted on this page.